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Frequently Asked Questions

What locations do you service?
We're based in Montgomery County, PA and provide artificial flower rental throughout the Philadelphia area.

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What's the booking process?

To book your service, please visit "HOW TO RENT" page or contact our design team. We're happy to help you select and secure the rental that meets your needs.

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How does the rental work?

Our rental prices are for 1 day and 1 set up location only. Our design team will deliver, set up, and pick up the rentals for you. If you would like to repurpose the rentals to a second location within the same venue/building, there will be a $50 fee for our design team to relocate them. We want to make sure you have a great experience with us, so we ask that you do not move your rental on your own. Our team will move it for you and make sure it's safe and secure. 

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Customization

Our team carefully pre-assembles all silk flower arrangements to ensure they are permanently set. While our creations are mostly good to go, we can add colors to align with your wedding theme upon request (an additional fee may apply) If you wish to incorporate specific colors into your selected arrangements, feel free to contact us without hesitation. We'll do our best to assist you.

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What's the delivery fee?

When you book your event with us, we want to make sure it's as stress-free as possible. That's why your delivery is free if your event is located within 20 miles of zip code 19446.
For delivery that is over 20 miles of zip code 19468, we charge $150 for all delivery, set up, and pick-up services.

Please note that there will be an additional fee if your event is scheduled to be done past 10:30 PM.

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What is your payment method?

All major debit/credit cards. No processing fee.

 

Is there a minimum rental order?

We request a minimum rental budget of $500 for the location that is over 20 miles from zip 19468.

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I don't see any bouquets or boutonnieres artificial flower rentals on the website.

We're working on it! But currently only offering ceremony flowers, centerpieces, and arrangements. However, if you're interested in personal flowers too, our sister company can design them with fresh flowers for you. please message us!

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Do you require a retainer fee?

Yes. 30% non-refundable booking fee of the total rental cost to secure our service for your event. (The fee is going toward the total cost)

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​Do you require a security deposit on the rental?

Yes, For security against missing and damaged items, and unpaid rental charges, a security deposit of $200 - $500  is required.

The security deposit will be returned within 24 hours after we have verified that all rentals have been returned in good condition.

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What is your cancellation policy?

Once a booking fee is made, it is non-refundable. You must cancel your services by sending a written notice of cancellation thirty (30) days before the event date to avoid paying a full payment for the services.

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